![]() Testing connection, this can take a while. To fetch mail from Office365 server using IMAP protocol instead, enter these details: To fetch mail from Office365 server enter these details: "From" name in HESK settings (General tab) is NOT set to an email address - Microsoft security policies will reject sending emails if the From name is an email address."From" email in HESK settings (General tab) is set to your Office365 email address. ![]() ![]() To send emails using Office365 server enter these details: Here are the correct settings you should use to connect HESK to
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